YOU CAN PUT YOUR ONLINE EVENTS IN CREATING YOUR ACCOUNT PRO.
CLICK HERE => CREATE AN ACCOUNT PRO

IF YOU ALREADY HAVE AN ACCOUNT, YOU CAN YOU WILL CONNECT DIRECTLY FROM "MY SPACE"
(My Space is available on the top left from any page on the site billetnet.fr)

- A user can book a show not referenced on the site?

2) What is the difference between the booking with payment on site (pre-booking) and "direct sales" (Buy tickets)?

3) What rates offered online?

- The different categories of rooms
- The titles and promotions

4) From where the user can reserve tickets?

5) How is it to reserve his or her site (s)?

-Until when can I buy tickets on the site?

6) The reservation is final?

7) The venue of the event he is informed of the reservations?

8) How and when the visitor is he going to receive their tickets?

9) How to book more than 2 tickets for an event?

10) How is the placement indoors?
- If the user takes 2 seats or more?

11) Is it possible for the user who reserved to cancel due to a cons-time staff?

12) Am I warned in case of cancellation?

13) Problem printer can not print the countermark, what to do as an advertiser?

14) The surfer who booked can come to the show without countermark giving only his name?

15) How billetnet collect my personal data?

16) How do I change my personal information?

17) To unsubscribe from newsletters?

18) What are the guarantees of security for payments différnents facing a intenraute?

19) Can I contribute by writing reviews?

20) Can I help in the Forum section?

21) Can I help in the Classified Ads section?

22) Can I help in the blog section?

23) What does "report to moderator" in the reviews posted online by the Internet?

24) Who is heading the cast?

25) How to contact the team Billetnet.fr?

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1) What are the shows listed on www.billetnet.fr?

The online ticketing www.billenet.fr offers users all kinds of events (theater, concerts, children, leisure, sports ...) offered by professional entertainment and leisure (artists, productions, theaters, organizers .. .) booking form (pre-booking) and events (public, groups, and communities) in direct sales posted directly by the team billetnet.
Billenet offers both full information (description, distribution, location, trade and critical ...), and a ticketing service Internet access 24/24 and 7 / 7.

A user can book a show not referenced on the site?

Only events (shows, music, children, entertainment, parties ...) posted in the ticketing section of your account PRO are available now.

2) What is the difference between the booking with payment on site (or pre-booking) and "direct sales" (Buy tickets)?

The booking with payment on site or pre-booking: after confirming its presence in billetnet (telephone, SMS, internet +...), the Internet has its countermark immediately available in his personal space: "My Space". It can then print and submit at least 30 minutes prior to the event or performance to control or stop the rise.

Direct sales: Only team billetnet can date the events in Direct Sales. From the start of 2009, this option will be offered in addition to the prebooking accounts pro partners billetnet advertisers.

3) What rates offered online?

The partners can offer advertisers special rates, discounts can go 30 to 70%, invitations, and good plans 100% free. You are free pricing to offer intenrautes. They will settle (unless otherwise specified on the countermark) directly on the site of the event.

The price that you fill in online is that viewers who booked through billetnet.fr you pay on site the day of the event. Thus, you avoid the time of repayment, you can change your rates, quotas, closing time ... directly online, without waiting, and better manage your filling room.

- The different categories in the rooms (not exhaustive):

Free Investment and Free Investment sitting (not numbered, so the earlier you arrive, the better you will be placed)
Stand Placement (Unnumbered, so the earlier you arrive, the better you will be placed)
Placement not specified (you will be placed according to the availability of the room)
1st Class
2nd grade
3rd category
4th Class
Orchestra
At the Balcony: 1st balcony, 2nd balcony, balcony 3rd, 4th balcony Balcony side
Trash
Lodge (seating limited)
Bench (seats as sofa).
Orchestra stands in front
Category One (One type of investment decided by the organizer)
Tribune High: Placement corresponding stages.
Tribune Bass: Placement corresponding stages. The forum has generally low visibility.
Bleachers: investment in the form of tiers
Square Gold: corresponds to the square in front of stage with excellent visibility.
Square Diamond: is the top square in front of stage with the best visibility.
VIP: Privileged location reserved for VIPs. (Often with access to backstage, backstage buffet ...)

In most rooms, are regarded as folding chairs full.

- The titles and promotions *

Book on www.billetnet.fr assure you the entrance in case of large crowds.

Normal Rate or full rate: Rate receiving no preferential offer

Tariff Single: A single fare on the class indicated.

Student Price: Price reserved for students. Proof (édutiant) can be requested at the entrance.

Reduced 30% to 70%: Save 30% to 70% off the normal price.

Place = Place purchased offered: To purchase a number of places specified by the organizer, a quota place is offered. The promotional offer (a place is offered) is valid only if all persons are present on the day of the event. The prices displayed online are inclusive price, including the promotion place available, so the actual price payable per person on site.

Invitation (-100% Free): Login exempt.

Free: Do not need no ticket or entrance fee. Book on www.billetnet.fr assure you the entrance in case of large crowds.

Free admission for girls / Boys ... Requires no entry fee for those interested in the title.

Free admission with participation in the hat: Requires no right to enter room, but a contribution according to your wishes in the hat will be asked at the end of representation. No obligation, but expect a few coins to encourage the work of the artist.

Free admission with compulsory consumption: Requires no right to enter room, but requires the consumption on the premises.

Free entrance with cloakroom and consumption requirements: Requires no right to enter room, but required to file the locker room and eat-in.

Briefing: Representation or rehearsal prior to the first general public. It is also called "Seamstress" by professionals.

Launch Price: Price available for the first sessions of a show.

Special events (New Year's Eve, Valentine's, St. Catherine, Stain-Patrick, Halloween Night theme ...)
Special rates for specific dates or exceptional.

For girls / boys: Right of entry reserved exclusively interested.

Consumption included: Price includes a drink.

Champagne included: Price includes a glass of champagne.

Consumption Required: Tariff involving mandatory for use on site.

First First: End-specific private theater applying 50% discount on fares on all classes on the first 15 operating days of a show.

Recent Special: Special price for past meetings.

General News: Representation organized to present the show for professionals, press and journalists.

Formula show + dinner: Price includes the show and dinner.

Form show without dinner price includes the show only.

Formula show + conso: Price includes the show and consumption.

Formula show + sample: Price includes the show and tea (Offer reserved for children).

Formula Cruise + dinner show: price includes cruise, dinner and entertainment

Open Bar: Rates include unlimited drinks. Note the abuse of alcohol is dangerous for health

+ Open Bar Buffet: Rates include a buffet and drink at will

* The price listed on the site includes the promotion and meets the requirements thereof.

4) From where the user can reserve tickets?

Once a show put online, it is possible to make as many reservations required (subject to availability, on-line by the seller). For a show is published in its creation should automatically have at least 2 spaces available (= show open for booking online) for the Internet.

5) How is it to reserve his or her site (s)?

To book on billetnet.fr, simply choose an event, enregeristrer its coordinates (in créeant a personal account), with the number of seats desired with the dates chosen.

-Until when can I buy tickets on the site?

While a show is in line with a quota of places available and a closing date not exceeded, the user can book!
These advertisers and partners Billenet blocking the number of places made available through their professional access directly www.billetnet.fr since their pro account. If the deadline is exceeded, the reservation can not be done for the dates concerned. This date may be changed at any time since your pro account.

So if the user can still make a reservation, then the entry must be found for him by the advertiser (solely responsible for its programming), as it respects the terms of bookings. Namely arrive at least 30 minutes before start / official schedule of the show for which he has reserved. Beyond this limit the access may be refused by the organizer.

6) The reservation is final?

All bookings or sales are validated ditrectes firm.

7) The organizer and / or the venue of the event they are informed of the reservations?

The organizer is accused of bookings (pre-booked) and direct sales (as appropriate) in real time. It automatically receives an email 2 hours before the big day which runs the event. The advertiser can also connect to any time in its space pro to manage its quotas, see his reservations, print the list or export format. Csv). Only the organizer responsible for the online event booking is advised. If the place is the advertiser have a pro account billetnet when it receives information as responsible for putting its online events.

8) How and when the visitor is he going to receive their tickets?

In the case of a booking with payment on site (pre-booking), the user has access to a countermark directly from their personal space "My Space" (a double it is also sent by email).

The seats / tickets are then to withdraw the evening to control, stop, ticket or entry of the venue of the event. The regulation is carried out at the counter. The total payable on location is indicated on the countermark billetnet.

9) How to book more than 2 tickets?

In the case of a booking (countermark) the user can book seats 2 by 2. If he wants more space, it is sufficient simply to repeat the operation or choose the booking by credit card (Add to cart). In this case it may book as many places as necessary at one time (within the quotas provided by the advertiser pro). Adding to cart him avoid repeating the process reservations.
In the case of direct sales (direct sales), he can buy as many tickets as necessary only in limited spaces available.

10) How is placement in the room?

Billetnet.fr offers the best seats available when you order in respect of categories.
For reservations with payment on site (countermark), it is recommended that spectators arrive on the scene of the event, as soon as possible to enjoy the best seats available.

- If I take 2 tickets and more?

All seats reserved and purchased at the same command (one reservation number) are grouped to the extent possible and availabilities remaining in place.

Reminder: promotions with the title: "a place purchased = one seat available" does not apply if the viewer is presented alone!
In case "a site purchased = one seat available," "two seats purchased = one seat available" ... Indicate the per person. Although it must be at least two.

Example: For a show with the title "a place purchased = one seat available," motant for a total of 15 euro. Or bought a place at 15 Euro and inclusive invitation ( "a place purchased = one available), the advertiser must rate as indicated in Listed: 7.50 euro instead of 15 euro. The user then reserve 2 tickets. 2 x 7.50 = 15 euro TTC

11) Is it possible for the user to cancel due to a cons-time staff?

The user with a personal account and booked for an event, since it has access to the account cancellation function. The list of reservations is then updated automatically. You can return the seats to the reservations.

12) How can we tackle as qu'annouceur cancellation of a session due to technical, security or other cases of force majeure?

The organizer may at any time since his pro account (7 / 7 and 24/24) cancel due to a technical problem, because of security changes or programming error, unexpected ... and avoid handling the same email all users who have booked for the event. It is also advisable to inform the ticketing billetnet of any cancellation or other problem by email to ensure the best conditions in the monitoring client.

For direct sales (buying tickets, not yet available since for advertisers), in case of cancellation of a performance by an organizer, a refund or repport can be made after return of tickets. Not later than 5 days after the meeting canceled. Ticket prices will be fully refunded, excluding booking fees.

All price changes or dates of shows, or cancellations due to an event organizer can not incur liability Billetnet.

13) Problem printer can not print the countermark, what to do as an advertiser?

There is adviser to the user to contact by phone and soon the place of the event to explain the situation and seek agreement for you to attend without countermark. The name, according to the organizer may be enough to remove his seat inspection. Organizer Left still free to refuse access to the Internet has not fulfilled the conditions of use.

14) The surfer who booked can come to the show without countermark giving only his name?

In principle no (unless approved by the venue or organizer), he must bring his countermark which is evidence of his pre-reservation (booking with payment on site), and the right costs reported online by the advertiser and indicated on the countermark. TOTAL TO PAY ON THE SPOT.

For direct sales (purchase tickets), the presentation of the ticket sent by post is required (unless otherwise noted: e-ticket, e-tickets, e-ticket e-ticket electronic ticket =)

15) How billetnet collect my personal data?

Billetnet may use "cookies". A "cookie" is a digital file sent to your browser by a web server and stored on the hard disk of the computer. It collects information identifying the user during navigation of the latter on www.billetnet.fr and promotes access to personalized services, including the use of certain fields, such as storing the date and time of page views The username and password from one computer. Customers connected to the site www.billetnet.fr may oppose the registration of cookies by changing the options in their browser. This could block access or the proper functioning of certain services Billetnet.

16) How do I change my personal information?

Billetnet is declared to the CNIL. Under the Act of January 6, 1978, you have a right to access, rectify, oppose and delete your personal data. Articles 34 to 38 of the law "Informatiques et Libertés".
The user may at any time have access to the data on through the "My Space", directly searchable online www.billetnet.fr Others may exercise their rights by contacting the changes billetnet:

http://www.billetnet.fr/contact/les-services-billetnet/

17) To unsubscribe from newsletters?

Simply click on the unsubscribe link at the bottom of our mailings.

18) What are the guarantees of security for payment methods différnents?

According to the events selected, the user will be offered for pre-booking service micropayment (audiotel, SMS +, Internet +...) edited and secured Rentabiliweb, and for booking or direct marketing, secure payment card bank LCL (Crédit Lyonnais).
The system proposed by CL, guarantees optimal security. Your banking and personal data is encrypted (SSL) and inaccessible to third parties. Billetnet.fr is protected against external intrusion by using firewall solutions.

19) Can I contribute by writing reviews?

No. Only the online audience can contribute as a volunteer critical. Beware, this item is not a forum! Billetnet, reserves the right to remove any critical non-friendly conditions of use. All reviews can be consulted by all users.

Reviews may be submitted by the public performances (for more details about the event online) and on the place (since the record of the place).

20) Can I contribute as a pro in the Forum section?

To participate in forum discussions and exchanges, just login to your account ( "My Space"). You can then add a message or reply to an existing message, and freely express your thoughts and feelings in respect for others and good manners.
Billetnet, reserves the right to delete all entries in the forum non friendly conditions of use. All entries in the discussions can be accessed by all users.

21) Can I help in the Classified Ads section?

To participate in the Classified Ads, simply log into your account ( "My Space"), or you create a new free account. The filing service and suggested reading ads is free. The Classifieds section is to offer all Internet users to deposit, freely and voluntarily, announcements related to art, culture and recreation.
The user acknowledges that he is personally and solely responsible for the content it displays. It is committed to strictly observe the laws on respect for people and standards of communication and exchange the most common on the Internet (Netiquette).
By participating in the small ads service, the user acknowledges fully responsible for the interactions he has created with other members and conduct resulting from linking online and offline through the site.
Billetnet, reserves the right to delete all entries in the service "Classified" non-friendly conditions of use. Adverts for shows or events are bookable automatically deleted. The online classifieds can be accessed by all users.

WARNING! Put an ad on a show, do not offer the service of online booking billetnet. The event must appear to be indicated in the BOX of the advertiser's account pro. This then allows you to edit, manage your quotas and tariffs ...

22) Can I help in the blog section?

To create your blog, simply log into your personal account ( "My Space"), or you create a new free account.
The user (creator of blog www.billetnet.fr) acknowledges that he is personally and solely responsible for the content it displays on his blog. Billetnet reserves the right to remove a blog without having to provide explanations. Billetnet may at any time change its platform and structure of blogs. All Blogs can be viewed by all users.

23) What does "moderation"?

Billetnet has a system of active moderation to ensure the safety and respectability remarks posted by users. Please notify us by mail any sensitive content, not respecting the terms of the site.

24) Who is heading the cast?

This item allows exchanges between artists, professionals or amateurs. It allows advertisers (access business account) to submit their offers for free, to register their branches in the directory, and through their interface "My Space" to access the full list of candidates wishing to attend the day of the hearing.
This section is self-managed by advertisers, who themselves decide on the frequency of required funding for artists and if he has reason to be.
The advertiser agrees not to use Billetnet manner contrary to law, and not to provide information contrary to public order, respect for privacy, morality, pornographic, pedophile, abusive , racist ...
Billetnet reserves the right to remove any posting dubious or detrimental to people and especially minors without having to provide explanations. All Castings and auditions can be consulted by all users.

25) How to contact the team Billetnet.fr?

By mail: http://www.billetnet.fr/contact/les-services-billetnet/