YOU CAN PUT YOUR ONLINE EVENTS ON CREATING YOUR ACCOUNT PRO.
CLICK HERE => CREATE AN ACCOUNT PRO

IF YOU ALREADY HAVE AN ACCOUNT, YOU CAN CONNECT DIRECTLY FROM THEM "MY SPACE"
(My Space is available on the top left from any page on the site billetnet.fr)

- A user can book a show not listed on the site?

2) What is the difference between booking with payment on the spot (pre-booking) and "direct sales" (Buy tickets)?

3) What rates offer online?

- The different categories of rooms
- The titles and promotions

4) From when the user can book tickets?

5) How does he reserve his or her site (s)?

-Until when can we buy tickets on the site?

6) The reservation is final?

7) The place where the event takes place it is informed of the reservations?

8) How and when the visitor is he going to receive their tickets?

9) How to book more than 2 tickets for an event?

10) How is placement in room?
- If the user takes two more seats?

11) Is it possible for the user who reserved to cancel due to a cons-time staff?

12) Am I warned in case of cancellation?

13) Problem printer can not print the countermark, what to do as an advertiser?

14) The surfer who booked can he come to the show without countermark giving only his name?

15) How billetnet collect my personal data?

16) How do I change my personal information?

17) To unsubscribe from newsletters?

18) What are the guarantees of security for payments faced a différnents intenraute?

Nineteen) Can I help by writing criticism?

Twenty) Can I help in the Forum section?

21) Can I help in the category Small Car?

22) Can I contribute to the blog entry?

23) What does "report to moderator" in the criticism posted online by the Internet?

24) Who is heading the cast?

25) How to contact the team Billetnet.fr?

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1) What are the shows listed on www.billetnet.fr ?

The online ticketing www.billenet.fr offers users all kinds of events (theater, concerts, children, leisure, sports ...) offered by professional entertainers and entertainment (artists, productions, venues, organizers .. .) booking form (pre-booking) and events (public, groups, communities and EC) in direct sales posted online by the team billetnet.
Billenet offers both full information (description, distribution, location, trade and critical ...), and a ticketing service on the internet available 24/24 and 7 / 7.

A user can book a show not listed on the site?

Only events (shows, music, children, entertainment, parties ...) posted in the category of your account SHOP PRO, are available for booking.

2) What is the difference between booking with payment on the spot (or pre-booking) and "direct sales" (Buy tickets)?

Booking with payment on or pre-booking: after confirming its presence in billetnet (telephone, SMS, internet +...), the Internet has its countermark immediately available in his personal space: "My Space". It can then print and submit at least 30 minutes before the start of the event or performance to control or stop the place.

Direct selling: The only team to date billetnet can offer direct sales event. From autumn 2009, this option will be offered in addition to accounts of pre-booking pro partners billetnet advertisers.

3) What rates offer online?

The partners can offer advertisers special rates, discounts go up to 30-70%, invitations, and good plans 100% free. You are free to offer pricing intenrautes. They will settle you (unless otherwise specified on the countermark) directly on the site of the event.

The prices that you fill in online is that viewers who booked through billetnet.fr you will settle on site the day of the event. Thus, you avoid the time of repayment, you can change your rates, quotas, closing time ... directly online, without waiting, and better manage your filling room.

- The different categories in the rooms (not exhaustive):

Free Investment and Free Investment sitting (not numbered, so the earlier you arrive, and better equipped you will set)
Stand Placement (Not numbered, so the earlier you arrive, the better you will be placed)
Placing non-release (You will be placed according to availability of the room)
1st Class
2nd category
3rd category
4th grade
Orchestra
At the Balcony: 1st balcony, 2nd balcony, balcony 3rd, 4th balcony, facing balcony
Basket
Lodge (seating limited)
Couch (seats as sofa).
Orchestra seating face
Category Unique (only one type of investment decided by the organizer)
Tribune High: Investment corresponding stages.
Lower Gallery: Placing corresponding stages. The forum has generally low visibility.
Bleachers: investment in the form of steps
Square Gold: corresponds to the square in front of the stage with excellent visibility.
Diamond Square: is the top square in front of the stage with the best visibility.
VIP Lounge: Privileged VIP only. (With frequent access to backstage, backstage, buffet ...)

In most rooms, the folding chairs are considered full.

- The titles and promotions *

Book on www.billetnet.fr assure you entry into the case of overcrowding.

Normal price or full price: Tariff receiving no preferential offer

Tariff Single: A single fare on the class indicated.

Student price: Price reserved for students. Proof (édutiant) can be requested at the entrance.

Discount 30% to 70%: Save 30% to 70% off normal price.

Place = Place purchased offered: To purchase a number of places specified by the organizer, a quota place is offered. The promotional offer (a place is offered) is only valid if all persons are present on the day of the event. The price displayed is the price inclusive line, including the promotion offered up, so the real price to pay per person on site.

Invitation (-100% Free): Access exempt.

Free: No need no ticket or entrance fee. Book on www.billetnet.fr assure you entry into the case of overcrowding.

Free admission for girls / Boys ... Requires no entry fee for those concerned with the title.

Free with participation in the hat: Do not require admission to room, but a contribution according to your wishes in the hat will be requested at the end of representation. No obligation, but bring a few pieces to promote the work of the artist.

Free with compulsory consumption: Requires no right to enter the room, but requires on-premise consumption.

Free entrance with cloakroom and consumption requirements: Requires no right to enter the room, but required to file the locker room and eat-in.

Premieres: Representation or rehearsal preceding the first general public. It is also called "Seamstress" by professionals.

Introductory price: price reserved for first sessions of a show.

Special Evenings ('s Eve, Valentine's, St. Catherine, Stain-Patrick, Halloween, Party Theme ...)
Special rates for specific dates or exceptional.

For girls / boys: Admission to exclusively concerned.

Consumption included: price includes a drink.

Glass of champagne included: price includes a glass of champagne.

Consumption Required: Tariff involving mandatory consume on the spot.

First First: A term specific to private theater applying 50% discount on their rates on all categories, the first 15 days of operation of a show.

Latest News: Special price for the last sessions.

General News: Representation organized to present the show for professionals, press and journalists.

Formula show + dinner: price includes show and dinner.

Form show without dinner: price includes only the show.

Formula + drink show: price includes the show and consumption.

Formula show + sample: price includes show and lunch (Offer limited to children).

Formula Cruise + dinner show: price includes cruise, dinner and show

Open Bar: Rate includes drink at will. Beware of alcohol abuse is dangerous for health

+ Open Bar Buffet: price includes a buffet and drink at will

* The price listed on the site includes the promotion and corresponds to the requirements thereof.

4) From when the user can book tickets?

Once a show put online, it is possible to make reservations as necessary (subject to availability, on-line by the seller). For a show is published when created it will automatically have at least two places (= show open for booking online) to users.

5) How does he reserve his or her site (s)?

To book on billetnet.fr, simply choose an event, enregeristrer its coordinates (in créeant a personal account), with the desired number of seats with the dates chosen.

-Until when can we buy tickets on the site?

While a show is online, with a quota of places available, and a closing date not exceeded, the user can book!
What are advertisers and partners Billenet blocking the number of places made available via direct access professional www.billetnet.fr since their pro account. If the deadline is exceeded, the reservation can not be done for the relevant date. This date may be changed at any time since your pro account.

So if the user can still book, so the entry should it be provided by advertiser (solely responsible for its programming), so that it meets the conditions of booking. Namely arrive at least 30 min before start / official schedule of the show for which he has reserved. After this period the access may be denied by the organizer.

6) The reservation is final?

All bookings are validated or sales ditrectes firm and definitive.

7) The organizer and / or the venue of the event they are informed about the reservations?

The organizer is accused of bookings (pre-bookings) and direct sales (as appropriate) in real time. It automatically receives an email two hours before the big day which runs the event. The advertiser can also connect to any time in its pro area, to manage its quotas, see his book, print the list or export it. Csv). Only the organizer responsible for the launch of the event is informed of the reservations. If the place is the Advertiser with a pro account billetnet, then it receives the information as head of the launch of its events.

8) How and when the visitor is he going to receive their tickets?

In the case of a booking with payment on site (pre-booking), the user has access to a control card directly from their personal space "My Space" (a double it is also sent by email).

The seats / tickets are then to withdraw the same evening to control, stop, ticket or entrance of the venue of the event. The regulation is carried out at the counter. The total payable on location is indicated on the countermark billetnet.

9) How to book more than two seats?

In the case of a booking (countermark) the user can book seats by 2 2. If he wants more space, he can simply repeat the operation or choose the booking by credit card (Add to cart). In this case you can book as many seats as necessary at one time (limited quotas provided by the advertiser pro). Adding to cart preventing it from renewing the reservation process.
In the case of direct sales (direct sales), it can buy as many places as necessary only in limited places available.

10) How is placement in the room?

Billetnet.fr offers the best seats available at the time of your order, in respect of categories.
For reservations with payment on site (countermark), spectators are advised to arrive at the scene of the event, as soon as possible to get the best seats available.

- If I take two more seats?

All seats reserved and purchased at the same order (one booking number) are grouped to the extent possible and availabilities remaining in place.

Reminder: promotions with the title: "a place purchased = one seat available" does not apply if the viewer is presented alone!
In cases "bought a place = a place available," "two places offered a place bought =" ... , Indicate the rate per person. Although it must be at least two.

Example: For a show with the title "place purchased = one seat available, for a total of 15 euro motant. Either a seat bought 15 euro TTC and an invitation ("place purchased = an offer"), the advertiser must rate as stated in the posting: 7.50 euro instead of 15 euro. The user then reserve two seats. 2 x 7.50 = 15 euro TTC

11) Is it possible for the user to cancel due to a cons-time staff?

The user with a personal account and booked for an event, since his account has access to the undo feature. The list of reservations is then updated automatically. You can return the seats to the reservations.

12) How can we prevent qu'annouceur as the cancellation of a meeting due to technical, security or any other event of force majeure?

The organizer may at any time since his pro account (7 / 7 and 24/24) cancel due to a technical problem, because of security changes or programming error, unexpected ... and by the same manipulation prevented by email every Customers who booked for the event. It is also advisable to notify the ticket billetnet of any cancellation by email or other problems to ensure the best customer care.

For direct sales (buying tickets, not yet available since for advertisers), in case of cancellation of a show by an organizer, a refund or even the coating can be made after return of tickets. No later than five days after the canceled session. Ticket prices will be fully refunded, excluding booking fee.

All price changes or dates of shows, or cancellations due to an event organizer can not engage the responsibility of Billetnet.

13) Problem printer can not print the countermark, what to do as an advertiser?

There is adviser to the user contact by phone and soon the venue to explain the situation and seek agreement for you to appear without countermark. The name, according to the organizer may be enough seats to withdraw its control. Organizer nevertheless remain free to refuse access to the internet did not meet the conditions of use.

14) The surfer who booked can he come to the show without countermark giving only his name?

In principle no (unless approved by the venue or organizer), he must bring his countermark as proof of his pre-reservation (booking with payment on the spot), and its right at the rate specified by line the advertiser and indicated on the countermark. TOTAL SET IN PLACE.

For direct sales (purchase tickets), the presentation of the ticket sent by post is required (unless otherwise noted: e-ticket, e-tickets, e-ticket, e-ticket electronic ticket =)

15) How billetnet collect my personal data?

Billetnet may use "cookies". A cookie is a digital file, send to your browser by a Web server and stored on the hard drive of your computer. It collects the user ID information while browsing latter's www.billetnet.fr and promotes access to personalized services, including the use of certain fields, such as storing the date and time of page views The username and password from one computer. Customers connected to the site www.billetnet.fr may oppose the registration of cookies by changing the options of their Internet browsers. This could block access or the proper functioning of certain services Billetnet.

16) How do I change my personal information?

Billetnet is declared to the CNIL. Under the Act of 6 January 1978, you have a right to access, rectify, oppose and delete your personal data. Articles 34-38 of the Law "Informatique et Libertés".
The user may at any time have access to data on through the "My Space", directly searchable online www.billetnet.fr Others may exercise their rights by contacting the service changes billetnet:

http://www.billetnet.fr/contact/les-services-billetnet/

17) To unsubscribe from newsletters?

Simply click on the unsubscribe link at the bottom of our mailings.

18) What are the guarantees of security for différnents payment methods?

According to the selected event, the user will be offered for pre-booking service micropayment (audiotel + SMS, internet and published +...) Rentabiliweb secured, and for direct sale or reservation, secure payment card Bank of LCL (Crédit Lyonnais).
The system proposed by CL, guarantees optimal security. Your banking and personal data are encrypted form (SSL) and inaccessible by one third. Billetnet.fr is protected against external intrusion by using firewall solutions.

Nineteen) Can I help by writing criticism?

No. Only the online audience can contribute as a volunteer critical. Please note that this item is not a forum! Billetnet, reserves the right to remove any reviews that do not respect the conditions of use. All the critics can be accessed by all Internet users.

Criticism can be made by the public on performances (from form online event) and the place (since the plug of the place).

20) Can I contribute as a pro in the Forum section?

To participate in forum discussions and exchanges, you simply log into your account ("My Space"). You can then add a message or reply to an existing message, and freely express your thoughts and feelings in respect for others and good manners.
Billetnet, reserves the right to delete all entries in the forum do not respect the conditions of use. All entries in the discussions can be accessed by all Internet users.

21) Can I help in the category Small Car?

To participate in the Classifieds, you simply log into your account ("My Space"), or you create a new free account. The filing service and reading ads offered free. The Classifieds section is to offer all Internet users to submit, in a free and voluntary, ads related to art, culture and recreation.
The user acknowledges that he is personally and solely responsible for the content it displays. It is committed to strictly observe the law on the enforcement of those standards as well as communication and exchange the most common on the Internet (Netiquette).
By participating in the small ads service, the user acknowledges fully responsible for the interactions he has created with other members and conduct resulting from linking online and offline through the site.
Billetnet, reserves the right to delete all entries in the "Classifieds" unfriendly operating conditions. Adverts for shows or events booked will be automatically removed. The online classifieds can be accessed by all Internet users.

CAUTION! Put an ad on a show, do not offer the service of online booking billetnet. The event must be informed to appear in the BOX of the advertiser's account pro. This then allows you to edit, manage your quotas and tariffs ...

22) Can I contribute to the blog entry?

To create your blog, you simply log into your personal account (My Space), or you create a new free account.
The user (creator blog www.billetnet.fr ) recognizes that he is personally and solely responsible for the content that is posted on his blog. Billetnet reserves the right to remove a blog without having to provide explanations. Billetnet may at any time change its platform and structure of blogs. All Blogs can be viewed by all users.

23) What does "moderation"?

Billetnet has a moderation system assets, to ensure the safety and respectability of the remarks posted by users. Please let us know by mail of any sensitive content, not respecting the conditions of the site.

24) Who is heading the cast?

This item allows exchanges between artists, professionals or amateurs. It allows advertisers (access business account) to drop off their offers, register their branches in the directory, and through their interface "My Space" to access the full list of applicants wishing to attend the day of the hearing.
This section is self managed by the advertisers, who themselves decide on the frequency of required funding for artists and if it has reason to be.
The advertiser agrees not to use Billetnet manner contrary to law, and not to provide information contrary to public order, respect for privacy, morality, pornographic, pedophile, abusive , racist ...
Billetnet reserves the right to remove any posting dubious or detrimental to the people and especially to minors, without having to provide explanations. All Castings or hearings can be viewed by all users.

25) How to contact the team Billetnet.fr?

By mail: http://www.billetnet.fr/contact/les-services-billetnet/